WhatsApp Business messaging is on the dialnote roadmap. It isn't live yet, so this page covers what's planned and what you can use today.
Coming soon
WhatsApp isn't available yet. dialnote's messaging currently supports SMS and MMS only. WhatsApp is reserved as a plan feature and the groundwork is in place, but there's no setup flow to connect it right now.
What's planned#
When WhatsApp launches, the goal is to put it in the same place you already handle texts — your inbox — so your team doesn't learn a new tool. Based on how messaging works today, you can expect:
- WhatsApp conversations grouped by contact, next to SMS and call history
- Replies from the same web and mobile apps you use now
- AI message agents and auto-replies extended to the WhatsApp channel
We're not sharing setup steps, pricing, or a launch date yet because the connect flow isn't built. Treat anything beyond this list as not final.
What you can do today#
You don't have to wait to reach customers on mobile. SMS and MMS are live now and cover most of the same needs:
- Send texts and images (JPEG, PNG, GIF) or PDF attachments up to 5 MB
- Set up auto-replies for missed calls and incoming texts
- Save canned responses your whole team can reuse
Get notified
Want a heads-up when WhatsApp goes live? Contact support at support@dialnote.com to join the early-access list.
For high-volume texting in the US, make sure your numbers are registered first — see A2P 10DLC registration.
What's next#
- SMS & MMS — what's available for messaging today
- Auto-replies — automatic responses for texts and missed calls
- Inbox — where all your conversations live