dialnote press kit
Everything you need to cover dialnote: logos, screenshots, boilerplate, founder bios, and pre-approved quotes. All assets below are free to use in editorial coverage. For interviews, quotes, or custom requests, reach out to support@dialnote.com and we'll respond within 24 hours.
Boilerplate descriptions
Use whichever length fits your piece. All three are pre-approved, so there's no need to reach out for permission.
Short (29 words)
dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, and AI voice agents that answer calls 24/7, with no per-user cost.
Medium (58 words)
dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. Every multi-user plan includes unlimited users, so adding teammates never raises the bill. dialnote is a product by the team behind SmartReach.io.
Long (112 words)
dialnote is the AI business phone system priced for your whole team: shared numbers, call routing, branded AI voice agents that answer, qualify, and book, and automatic CRM sync, all included, with no per-user cost. It's built for small businesses, agencies, and service companies that can't afford to miss a call: the AI agent answers around the clock across 14 languages, asks your qualifying questions, and books straight into Calendly or Cal.com, while your team shares numbers, routing, and texting in the same app. Every multi-user plan includes unlimited users, a structural advantage over per-user incumbents like OpenPhone, RingCentral, and Dialpad, all of which also sell their AI as a paid add-on. dialnote integrates with Salesforce, HubSpot, and Pipedrive, plus Zapier. Built by the team behind SmartReach.io, serving 5,000+ businesses since 2017.
Quick facts
SmartReach.iodialnote was built in-house after 2+ years of SmartReach customer requests for inbound call handling. SmartReach is dialnote's first customer.
Comparison fact sheet
For editors and reviewers comparing phone systems. Every line links to the page that backs it, and what dialnote doesn't offer is listed too. Copy the whole sheet as plain text with the icon in the corner. Last verified September 30, 2026.
Pricing
Pricing model. One flat monthly price per plan, never per user. Team, Business and Pro include unlimited users, so adding teammates doesn't change the price. Source
Plans (monthly, USD). Solo $19 (1 user, no AI agent), Team $49, Business $99, Pro $199. Annual billing saves 20%. Source
Included calling. 700 / 1,400 / 2,800 US and Canada minutes a month on Team / Business / Pro. Source
Free trial. 10-day free trial, no credit card required. Source
AI voice agent
Bundled or add-on. Bundled. The AI voice agent is part of the plan from Team up, with no AI add-on fee: 1 agent on Team, 5 on Business, 10 on Pro. Source
AI usage. Pay-as-you-go at a published $0.49/min, charged only while the agent is on a call. A 2-minute call costs $0.98. There's no per-user or per-agent fee. Source
Monthly credit. Each plan adds a fixed credit to the account wallet every month (Team $5, Business $12, Pro $25). The same wallet pays for AI talk time and international calls. Source
What it does on a call. Answers 24/7, asks the questions you choose and logs the answers, books meetings on Calendly or Cal.com, sends a follow-up text, and transfers to a teammate. Transcript, summary and CRM sync follow after the call. Source
Languages. 14 languages on Business and Pro. Source
Try it. Call +1 (650) 772-6683 to talk to an AI agent, or build one in the browser with no signup. Source
Phone system
Numbers and reach. Local and toll-free numbers, calling to 90+ countries, and free number porting in the US and Canada. Source
Routing. IVR menus, ring groups and business-hours routing from Team up. Call queueing is on Pro. Source
Texting. SMS and MMS from Team up. US registration (A2P 10DLC and Toll-free verification) is handled in the app. Source
Integrations. HubSpot and Zapier from Team. Salesforce, Pipedrive, API access and webhooks (including Make and n8n) from Business. Booking through Calendly or Cal.com. Source
Apps. iOS, Android and a web app for any computer. Source
Company. Built by the team behind SmartReach.io, which has served 5,000+ businesses since 2017. Source
What dialnote doesn't offer
Included AI minutes. None. There is no free AI minute pool. AI talk time is billed at $0.49/min, only while the agent is on a call.
Desk phones. Not yet. dialnote runs on the iOS, Android and web apps. SIP desk phones are on the roadmap.
24/7 phone support. Not offered. Support is by email, with live chat on Business and up and a dedicated success manager on Pro.
Call screening or spam filtering. Not offered. The AI agent collects the details you choose from each caller instead.
Google Calendar or Outlook booking. Not offered. Booking works with Calendly and Cal.com only.
HIPAA, BAA, SOC 2 or an uptime SLA. None of these is offered.
Coming soon, not available yet. WhatsApp, AI coaching, AI outbound calls, Bulk SMS, Message templates, Group messaging, Native Make / n8n / Slack, Microsoft 365, Google Workspace, Square, Stripe, SIP desk phones.
Current stats & milestones
Figures below come from the same source as the fact sheet above, so the two always match.
Core team
Akhilesh Betanamudi is co-founder of dialnote and co-founder of SmartReach.io. An IIT Kharagpur alum and former Samsung Electronics engineer, he leads product direction and the founding customer experience at dialnote.
Prateek Bhatt is co-founder of SmartReach.io, which dialnote is built inside. An IIT Kharagpur alum & serial founder (UserJoy, DoDataDo), he brings deep expertise in product development & API-driven SaaS to dialnote's strategic direction.
Lancelot Dsouza is CMO of dialnote & SmartReach.io, leading go-to-market, brand, and growth. With 25+ years across sales, marketing, customer success, & revenue operations, he drives dialnote's launch strategy & category positioning.
Pre-approved founder quotes
Journalists and editors may use the quotes below verbatim without additional approval. Attribution should read: [Name], Co-founder, dialnote.
On the problem dialnote solves
"Most small businesses we talked to were running their customer calls the same way they did ten years ago: pay per user, miss calls after hours, and hope someone calls back. The AI voice side of this category was either priced for enterprise or bolted onto existing phone systems as an afterthought. We built dialnote because we wanted a tool where a five-person clinic and a fifty-person agency both pay one flat rate, and the AI agent just works 24/7."
Product demo videos
Official video assets for embedding in articles or sharing in coverage.
Product Explainer
Product Walkthrough
Brand usage guidelines
A few specific guidelines for using dialnote's brand in editorial coverage.
Do
- Use the boilerplate descriptions, founder quotes, logos, screenshots, and headshots in this kit without additional approval.
- Resize the logo proportionally.
- Reach out to support@dialnote.com for custom quotes, interviews, or assets not in this kit. We respond within 24 hours.
Don't:
- Modify, recolor, or distort the logo.
- Use the logo in ways that imply endorsement of other products or services.
- Reproduce product screenshots that have been edited to misrepresent features or UI.
- Misquote the founder or team. All quotes in this kit are pre-approved; quotes outside this kit require our review before publication.
Primary press contact
Handled by: Lancelot Dsouza, CMO
Response time: Within 24 hours (typically much faster)
Email: support@dialnote.comCC: lance@dialnote.com