Privacy Policy
Revision Date: November 26, 2025
At HVIF Solutions Pvt. Ltd. (henceforth referred to as "dialnote", "dialnote.com", "we", "us", "our", "app"), we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.
Your use of dialnote's Services is at all times subject to our Terms of Service which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
If you have a disability, you may access this Privacy Policy in an alternative format by contacting support@dialnote.com.
Privacy Policy Table of Contents
- What this Privacy Policy Covers
- Personal Data
- Categories of Sources of Personal Data
- Our Commercial or Business Purposes for Collecting Personal Data
- AI-Powered Features and Automated Processing
- Call Recording and Consent
- Messaging Services
- Workflow Automation
- Third-Party Integrations
- Team Collaboration Features
- Telecommunications Infrastructure
- Number Porting Services
- Identity Verification (KYC)
- Fair Use Policy and Usage Limits
- How We Share Your Personal Data
- Legal Obligations
- Business Transfers
- Data that is Not Personal Data
- Tracking Tools and Opt-Out
- Data Security and Retention
- Free Trial and Account Data
- Personal Data of Children
- State Law Privacy Rights
- European Union and United Kingdom Data Subject Rights
- Personal Data Use and Processing Grounds
- EU, UK, and Swiss Data Subject Rights
- International Data Transfers
- Google API Services Usage Disclosure
- Changes to this Privacy Policy
- Contact Information
30. Contact Information
If you have questions about this Privacy Policy, please contact us:
HVIF Solutions Private Limited (Operating as dialnote)
Website: https://www.dialnote.com
Email: support@dialnote.com
Registered Address: Plot no. 49, Road no. 2, Phase 2, Agricultural Colony, Hasthinapuram Central, Hyderabad, Telangana, India - 500070