dialnote vs JustCall
dialnote vs JustCall
JustCall is a sales dialer priced per user, with a 2-user minimum and the AI voice agent gated to its $89/user tier. dialnote is one flat price for unlimited users, with the AI agent included.
Monthly cost at 10 users
$49/mo
flat, all 10 users
- Unlimited users
- AI books & captures leads
$290/mo
$29/user × 10
- 2-user minimum to start
- AI agent lives in the $89/user tier
The short version
If you run an outbound sales floor that lives in dialers, SMS campaigns, and coaching dashboards, JustCall is built for that and earns its per-user price. If you want a business phone where the AI answers and the bill stays flat, dialnote is simpler: $49/mo for unlimited users with the AI agent included (its calls are $25/mo for 65 AI calls with the AI call pack, or $0.49/min), against a $29-per-user plan where the AI voice agent lives in the $89-per-user tier and bills $0.99 a minute past its bundle.
Last updated
dialnote vs JustCall
Feature by feature, here's how dialnote compares with JustCall.
| Key Features | dialnote | JustCall |
|---|---|---|
| AI Features | ||
| AI Voice Agent | Up to 10 | Top tier |
| AI Actions (Capture Leads, Schedule, SMS) | Included | —Not available |
| AI Call Tags & Evaluation | Pro tier | Included |
| AI Transcription & Summarization | Included | Included |
| Calls Auto-Logged in CRM | With AI summary | Pro tier |
| Branded Voice Agent | Pro tier | Top tier |
| Calling | ||
| Smart Call Routing | Included | Included |
| IVR | Multi-level | Included |
| Automatic Call Recording | Included | Included |
| Call Queues | Pro tier | Included |
| Warm Transfer | Included | Included |
| Hold Music | Included | Included |
| Team & Pricing | ||
| Unlimited Users | Included | —Not available |
| Integrations | ||
| Native CRM Integrations | 3 + Zapier | 100+ apps |
| Open APIs & Webhooks | Business tier | Included |
| AI access via MCP (ChatGPT, Claude) | Included | Included |
| Advanced Analytics | Included | Included |
| Messaging | ||
| SMS | Included | Capped |
| MMS | Included | Included |
| SMS Automation & Workflows | Included | Included |
| Scheduled Messages | Included | Included |
dialnote includes 17 of the 21 features above on the $49 Team plan, and 4 more on higher plans. JustCall includes 15 of them, 1 with limits, 3 as paid add-ons or on higher plans, and doesn't offer 2.
See what your team saves
Pick your team size. dialnote stays flat while JustCall climbs with every user.
$49/mo per team
Add 2 people or 20. Same bill.
- Unlimited users: contractors, seasonal staff, whole departments
- AI front desk included
- Keep your number, we port it for you
No credit card required · Just you? Solo is $19/mo for one user (calling only, no texting).
Monthly cost as your team grows:
JustCall list price, before add-ons. dialnote's AI agent comes with Team and up; its calls are $25/mo for 65 AI calls with the AI call pack, or $0.49/min from your monthly credit. See the full breakdown
One shared pool of calling minutes · AI minutes billed as you use them · Prices in USD, regional pricing on the pricing page
Where dialnote pulls ahead
The table shows what each does. This is the part that changes your monthly bill and how your calls get handled.
Flat pricing, no seat math
One flat price. The Team plan is $49/mo for unlimited users. JustCall's Team plan is $29 per user on annual billing, so 10 people run about $290/mo, before any AI.
No two-user minimum. JustCall's plans start at 2 paid users, so the real entry price is $58/mo. dialnote starts at $19/mo for one user, and the $49 Team plan covers everyone you hire.
The AI agent without the $89 seat
On every plan, not the top tier. dialnote's AI agent comes with the plan, and its calls are $25/mo for 65 AI calls with the AI call pack, or $0.49/min from a monthly credit ($5 on Team) you can top up. JustCall includes its AI voice agent only in the $89-per-user Pro Plus tier, and agent usage bills $0.99 a minute past the bundle on any plan.
Call intelligence on one flat plan. Every dialnote call is transcribed and summarized at no per-user rate. JustCall spreads its AI features across tiers that each cost more per user.
Included, not tiered
CRM sync without the Pro tier. HubSpot sync ships on dialnote's Team plan, Salesforce and Pipedrive on Business. JustCall gates CRM auto-logging to its Pro plan at $49 per user.
Messaging without segment packs. Texting comes with every dialnote plan. JustCall meters SMS in monthly segment packs: 500 per user on Team, 1,000 on Pro, then top-ups.
Built to connect
Books meetings mid-call. The AI agent checks your real availability through Calendly or Cal.com and books the meeting while the caller is still on the line, then texts a confirmation.
Read-only AI access, by design. dialnote and JustCall both run hosted MCP servers for ChatGPT, Claude, and Cursor. dialnote's is read-only on purpose: assistants can read your calls, transcripts, and summaries, but they can never place calls or act on your account.
When JustCall is the better pick
JustCall is built for outbound sales teams: auto, power, and predictive dialers, SMS campaigns at scale, meeting AI for Zoom and Google Meet, and a 100+ app integration catalog. If your reps live in call queues and quotas all day, JustCall's stack earns its per-user price. dialnote is the inbound-first business line: it answers, books, and logs every call for teams that aren't running an SDR floor.
Switching from JustCall is simple
You keep your number and your team barely notices. The detailed walkthrough lives on our porting guide.
- Keep your number: port it free in the US and Canada
- No downtime: your old line works until the switch flips
- We handle the carrier paperwork for you
Built by the team behind SmartReach.io5,000+ businesses · 10 years helping companies talk to customers
Frequently asked questions
Everything you need to know about our services
Keep exploring
Ready for AI without the $89 seat?
Start a 10-day free trial, no credit card. Keep your number, and get the AI agent on a flat plan, not a tier ladder.
