Terms & Conditions

Effective Date: November 26, 2025

PLEASE READ THESE TERMS AND CONDITIONS ("TERMS") CAREFULLY BEFORE USING OUR SERVICES. BY USING THE SERVICES OFFERED BY HVIF SOLUTIONS PRIVATE LIMITED (OPERATING AS "DIALNOTE"), YOU ("CUSTOMER", "YOU", "YOUR") AGREE TO BE BOUND BY THESE TERMS.

DEFINITIONS

For purposes of this Agreement, the following terms have the meanings set forth below:

"Order Form" means any subscription plan selected by you through dialnote's online platform or account portal, or any separately executed service agreement.

"Service" or "Services" means the dialnote AI-powered business phone system platform and all features, functionality, and services made available by dialnote.

"Subscription Term" means the period during which you have active access to the Services.

"Customer Data" means any data, information, or material provided, uploaded, transmitted, or generated by you or your end users through use of the Service.

1. Access to the Service; Subscription Terms; Free Trial

1.1 Grant of Access

Subject to your compliance with these Terms, we grant you a nonexclusive, limited, personal, nonsublicensable, nontransferable right and license to access and use the dialnote Services during the applicable Subscription Term.

1.2 Subscription Plans

You select a subscription plan when creating your account. Subscription plans include various features, usage limits, and pricing as described at our pricing page.

1.3 Free Trial

We may make the Service available to you on a trial basis free of charge. The Free Trial will commence when you create your account and shall continue for the trial period specified during signup.

2. Service Description

dialnote provides an AI-powered inbound business phone system that includes:

  • Voice calling (inbound and outbound) with unlimited users on Team, Business, and Pro plans
  • SMS, MMS, and WhatsApp messaging capabilities
  • AI-powered call recording, transcription, and summarization
  • dialnote AI Voice Agent for automated call handling and lead capture
  • Call routing with IVR menus, ring groups, and call queues
  • Team collaboration features including shared inboxes and internal threads
  • CRM integrations
  • Workflow automation and triggers
  • Phone number provisioning and porting services

Contact Information

HVIF Solutions Private Limited (Operating as dialnote)

Email: support@dialnote.com

Website: https://www.dialnote.com

We use cookies for analytics, ads, and to remember your preferences. Privacy Policy