Business texting, from one shared inbox
Text customers right from your business number to confirm appointments, follow up on leads, and send photos or PDFs. Your whole team works one thread, so nothing gets dropped.
Every text your business sends, handled
Automatic replies, scheduled follow-ups, saved snippets, media, and voicemail, all in one place.
Never leave a text unanswered
Set business-hours and after-hours replies, and dialnote answers the moment a text or a missed call comes in. The AI reads the context and drafts a relevant reply for your team to send, or lets it go out on its own.
Auto-text sent
- Auto-reply to inbound texts and missed calls
- A missed call turns into a text back, instantly
Compose now, send at the right time
Write the follow-up while the call is fresh and pick when it goes out. If the customer texts you first, dialnote cancels the scheduled message so nothing lands out of context.
Draft
Cancels itself if Jordan replies first.
- Schedule a text or MMS for later
- Auto-cancels if they reply before it sends
Your best replies, ready in a tap
Save the answers you send all day as snippets. Type a shortcut, drop it in, personalise it, and send. Fast for your team, personal for your customer.
Saved replies
- /hoursWe’re open Mon–Fri, 9–5.
- /bookHere’s the link to book a time:
- /thanksThanks for reaching out! 👋
Type the shortcut, insert in one tap.
- Reusable saved replies with shortcuts
- Insert and edit before it sends
Some messages need a picture
Send appointment cards, product photos, signed quotes, or how-to videos straight from your business number. Incoming media lands in the same thread, right next to your calls and notes.
Images, PDFs, and video, in the same thread.
- Send and receive images, PDFs, and video
- Everything stays in one conversation
Read the voicemail, reply by text
Every voicemail is transcribed automatically and lands in the same inbox as your texts. Skim it, then reply with a message, no listening or typing from scratch.
“Hi, it’s Jordan. Wanted to check if you can fit me in this week for the install…”
- AI voicemail-to-text transcription
- Reply right from the thread
One number, your whole team behind it
Your team shares one business number and one inbox. Assign a conversation, see who has read what, and leave internal notes to sort out a reply before the customer ever sees it.
SarahTeam note · @Devon can you confirm the quote?
Only your team sees this. The customer never does.
- Assign threads and track read state
- Internal @mention notes only your team sees
One inbox for calls, texts, and voicemail
Every conversation with a contact, their calls, texts, MMS, and voicemail transcripts, lives on a single timeline your whole team can see. This is the real inbox, drawn to scale.
Team inbox · 3 open
- Jordan LeeCan you match the price…2:14
- Ana FloresPerfect, see you then!1:02
- Mike TorresVoicemail · 0:38Yest
Team note · @Devon confirmed the quote ✓
Business texting, and a 10-day free trial
Per-user tools charge for every hire. dialnote doesn't.
$49/mo per team
Add 2 people or 20. Same bill.
- Unlimited users: contractors, seasonal staff, whole departments
- AI front desk included
- Keep your number, we port it for you
No credit card required · Just you? Solo is $19/mo for one user (calling only, no texting).
Monthly cost as your team grows:
RingCentral list price, before the add-ons dialnote includes. See the full breakdown
One shared pool of calling minutes · AI minutes billed as you use them · Prices in USD, regional pricing on the pricing page
Frequently asked questions
Everything you need to know about our services
Ready to send your first business text message?
Get a business number in minutes and start texting from one shared inbox. No credit card required.
