dialnote's Gong integration is currently in development. When it launches, you'll be able to push call recordings, transcripts, and AI summaries directly into Gong — giving your revenue team full visibility into every customer conversation without any manual work.

What to Expect#

The integration will connect your dialnote phone system to Gong's revenue intelligence platform, so every call your team makes or receives shows up in Gong automatically.

Call recording sync — Recordings from dialnote will push to Gong as soon as they're ready. Your revenue team can review calls in Gong's player alongside their existing library — no downloads or manual uploads required.

AI transcripts and summaries — dialnote's AI-generated transcripts will sync to Gong, giving you two layers of analysis. Gong's own conversation intelligence runs on top, and dialnote's call summaries and action items attach to the record for quick scanning.

Deal context from call data — dialnote tags calls with AI-powered labels like "pricing-discussion," "competitor-mention," or "follow-up-needed." These tags will flow into Gong and map to your deal pipeline, helping you spot patterns across your sales conversations.

Automatic contact matching — Gong will match incoming calls to contacts in your CRM. Since dialnote already links callers to contact records, the integration keeps that chain intact — call data routes to the right deal and the right rep's dashboard.

Per-number control — You'll choose which dialnote phone numbers sync with Gong. Send your sales and customer success lines while keeping internal or personal numbers out of the Gong workspace.

Connect to Gong Today with Webhooks#

You don't need to wait for the native integration. dialnote's webhook system can push call events to Gong right now.

Option 1: Use Zapier (no code)

1. Go to Settings → Webhooks and connect your Zapier account
2. Create a Zap with dialnote as the trigger — pick "Call Completed" or "Recording Ready"
3. Choose Gong as the action app (or use Gong's API via a webhook action)
4. Map the fields — route call recording URL, transcript, caller info, and AI summary into Gong's call import format
5. Turn it on and your calls will start appearing in Gong automatically

Option 2: Use custom webhooks

1. Go to Settings → Webhooks and add a new webhook endpoint
2. Point it at a middleware service (like a serverless function) that calls the Gong API
3. Select which events to send — call.completed and call.recording.completed are the most useful
4. Use the test button to verify your endpoint receives the payload correctly
5. Your middleware transforms the dialnote payload into Gong's call import API format

Both approaches give your revenue team access to dialnote call data inside Gong while the native integration is being built.

Related#

• Webhooks — Send call events to any HTTP endpoint
• Zapier — No-code automation with 5,000+ apps
• AI Call Tags — Automatically categorize calls for filtering
• Call Recording — Configure recording settings per number