A native Gong integration is on the dialnote roadmap. It's not built yet, but you can already push call data into Gong today using webhooks or Zapier.
What it'll do#
When it launches, the integration will push call recordings, AI transcripts, and call summaries from dialnote into Gong, so your revenue team can review every conversation in Gong's player alongside their existing library. You'll pick which dialnote phone numbers sync, keeping internal or personal lines out of the Gong workspace.
Send call data to Gong today#
You don't have to wait for the native integration. dialnote can push call events to a Gong workflow right now. Both options need API access or webhooks, which are on the Business and Pro plans.
Option 1: Zapier (no code)
- Go to Settings → API Keys and create a full-access API key (admins only). Read-only keys can't run triggers.
- In Zapier, create a Zap with dialnote as the trigger — pick New Call Log (fires when a call ends) or New Call Recording (fires when a recording is ready).
- Add a Gong action, or call Gong's API through a webhook action.
- Map the call fields, like caller info and the AI summary, into Gong's call import format. Zapier events don't carry the audio file, so use a custom webhook if you need recordings in Gong.
- Turn the Zap on and your calls start flowing into Gong.
Option 2: Custom webhook
- Go to Settings → Webhook Management and add a webhook endpoint.
- Point it at a middleware service (like a serverless function) that calls the Gong API.
- Tick the events you want. A single webhook can carry both Call recordings (
call.recording.completed) and Call logs (call.completed), so you don't need two. Call recordings only fires when recording is turned on for the number. - Use the Test button to confirm your endpoint receives the payload.
- Your middleware reshapes the dialnote payload into Gong's call import API format. The audio file comes in
data.recordingUrl, a signed link that expires after 24 hours, so fetch it right away.
Send only what matters
In Zapier, add a filter step so only the calls your revenue team cares about reach Gong — for example, calls on your sales line. That keeps Gong's library focused on real customer conversations.
What's next#
- Webhooks — Send call events to any HTTPS endpoint.
- Zapier — No-code automation across thousands of apps.
- Call Recording — Set recording options per number.
- Call Scoring — AI sentiment, success, and scores on every call.
The full list of tools dialnote connects to is on the integrations page.