Gong

A native Gong integration is on dialnote's roadmap: see what's planned and how to push call recordings into Gong today via automation tools.

A native Gong integration is on the dialnote roadmap. It's not built yet, but you can already push call data into Gong today using webhooks or Zapier.

What it'll do#

When it launches, the integration will push call recordings, AI transcripts, and call summaries from dialnote into Gong, so your revenue team can review every conversation in Gong's player alongside their existing library. You'll pick which dialnote phone numbers sync, keeping internal or personal lines out of the Gong workspace.

Send call data to Gong today#

You don't have to wait for the native integration. dialnote can push call events to a Gong workflow right now.

Option 1: Zapier (no code)

  1. Go to Settings → Webhook Management and copy your Zapier API key.
  2. In Zapier, create a Zap with dialnote as the trigger — pick Call Log (fires when a call ends) or Call Recording (fires when a recording is ready).
  3. Add a Gong action, or call Gong's API through a webhook action.
  4. Map the call fields — recording URL, caller info, and the AI summary — into Gong's call import format.
  5. Turn the Zap on and your calls start flowing into Gong.

Option 2: Custom webhook

  1. Go to Settings → Webhook Management and add a webhook endpoint.
  2. Point it at a middleware service (like a serverless function) that calls the Gong API.
  3. Tick the events you want. A single webhook can carry both Call recordings (call.recording.completed) and Call logs (call.completed), so you don't need two.
  4. Use the Test button to confirm your endpoint receives the payload.
  5. Your middleware reshapes the dialnote payload into Gong's call import API format.

What's next#

  • Webhooks — Send call events to any HTTPS endpoint.
  • Zapier — No-code automation across thousands of apps.
  • Call Recording — Set recording options per number.
  • Call Scoring — AI sentiment, success, and scores on every call.

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