# dialnote

> dialnote is an AI business phone system for growing teams. Your whole team shares business numbers, call routing, and a built-in AI voice agent that answers calls 24/7, for one flat price with no per-user cost. Plans start at $19/mo (single user, calling only); team plans with unlimited users, texting, and the AI agent start at $49/mo. 10-day free trial, no credit card required.

dialnote combines a full business phone system (shared numbers, call routing, IVR menus, voicemail, SMS and MMS on Team and up, mobile and desktop apps) with branded AI voice agents that answer when your team can't. It's built for growing teams and small businesses that field inbound calls: sales, support, home services, real estate, clinics, and agencies.

**What makes dialnote different:** two things most competitors don't combine.

1. **Flat pricing, no per-user cost.** You pay per plan, not per user, so adding teammates never raises the bill. Solo $19/mo (single user), Team $49/mo, Business $99/mo, Pro $199/mo (flat, USD). Team, Business, and Pro include unlimited users and business texting. Solo is calling only: the number receives texts but can't send them, because US carrier registration for texting costs more per month than the plan.
2. **AI agents built in.** Team, Business, and Pro include AI voice agents with monthly AI minutes in the plan price; extra AI usage is billed from your wallet at $0.89/min. The agent answers calls 24/7, asks your qualifying questions and logs the answers, books meetings on Calendly or Cal.com, sends follow-up texts, and transfers to a teammate when needed. Calls are transcribed, summarized, and synced to your CRM automatically after the call.

**Good to know:** 10-day free trial, no credit card required. Calling to 90+ countries. The AI handles 14 languages. Native integrations with HubSpot, Salesforce, and Pipedrive (CRM), Calendly and Cal.com (scheduling), and Zapier. Port your existing number in. Built by the team behind SmartReach.io (5,000+ businesses since 2017).

## Start Here

- [dialnote home](https://dialnote.com/): AI business phone system for growing teams, with built-in AI voice agents and no per-user cost
- [Pricing](https://dialnote.com/pricing/): Flat plans from $19/mo, unlimited users on Team and up; compare Solo, Team, Business, and Pro
- [Live AI demo](https://dialnote.com/demo/): Talk to a dialnote AI voice agent and hear it answer, qualify, and book

## Product

- [AI phone agents](https://dialnote.com/product/ai-phone-agents/): Branded AI voice agents that answer, qualify, book, and route calls 24/7
- [AI voice agent](https://dialnote.com/product/ai-voice-agent/): Set up a custom AI voice agent: greeting, voice, questions to ask, and actions
- [AI receptionist](https://dialnote.com/product/ai-receptionist/): An AI receptionist that answers every call, books meetings, and takes messages
- [AI answering service](https://dialnote.com/product/ai-answering-service/): 24/7 AI answering service that captures and qualifies every caller
- [AI intelligence and actions](https://dialnote.com/product/ai-intelligence-and-actions/): Transcripts, summaries, call scoring, and after-call CRM sync
- [AI call tags](https://dialnote.com/product/ai-call-tags/): Automatic call tagging and reason-for-call analysis
- [Calling system](https://dialnote.com/product/calling-system/): Business calling on desktop, mobile, and web
- [Shared numbers](https://dialnote.com/product/shared-numbers/): Shared business phone numbers your whole team answers together
- [Auto attendant](https://dialnote.com/product/auto-attendant/): Auto attendant and phone menus that greet and route callers
- [IVR and call routing](https://dialnote.com/product/ivr-phone-menu-and-call-routing/): Multi-level IVR menus, ring groups, and business-hours routing
- [Call analytics](https://dialnote.com/product/call-analytics-insights/): Call reports, team performance, and AI agent analytics
- [Call queueing](https://dialnote.com/product/call-queueing/): Call queues that hold and distribute inbound calls to your team
- [Team collaboration](https://dialnote.com/product/team-collaboration/): Shared inbox, notes, assignments, and internal comments on calls
- [Integrations](https://dialnote.com/product/phone-integrations/): Connect HubSpot, Salesforce, Pipedrive, Calendly, Cal.com, Zapier, and more
- [Business texting](https://dialnote.com/business-text-message/): Send and receive SMS and MMS from your business number (sending starts on the Team plan)
- [Phone numbers](https://dialnote.com/phone-numbers/): Get local, toll-free, and international numbers
- [Call management](https://dialnote.com/features/call-management/): Recording, voicemail, forwarding, and call controls
- [Mobile app](https://dialnote.com/features/mobile-app/): iOS and Android apps for calls, texts, and voicemail on the go

## Solutions

- [Business phone with no per-user pricing](https://dialnote.com/business-phone-unlimited-users/): One flat price for the whole team: unlimited users from $49/mo with the AI receptionist included
- [VoIP phone system](https://dialnote.com/voip-phone-system/): Cloud VoIP phone system for small businesses and growing teams
- [Cloud call center software](https://dialnote.com/cloud-call-centre-software/): Cloud call center with queues, routing, and AI call handling
- [For operations teams](https://dialnote.com/operations-teams/): Phone system built for operations and support teams
- [Local numbers by area code](https://dialnote.com/get-local-numbers/): Search and claim a local business number by area code: US today, with local numbers also available in Canada, UK, India, France. Live availability with AI answering included

## Pricing and Rates

- [Pricing](https://dialnote.com/pricing/): Flat plans from $19/mo, unlimited users on Team and up, 10-day free trial
- [International calling rates](https://dialnote.com/rates/): Per-minute calling rates to 90+ countries

## Compare

- [Compare dialnote](https://dialnote.com/compare/): How dialnote stacks up against OpenPhone (Quo), RingCentral, Aircall, Nextiva, Dialpad, and other business phones
- [dialnote vs OpenPhone](https://dialnote.com/compare/dialnote-vs-openphone/): Side-by-side pricing and feature comparison: dialnote vs OpenPhone (now Quo)
- [dialnote vs RingCentral](https://dialnote.com/compare/dialnote-vs-ringcentral/): Side-by-side pricing and feature comparison: dialnote vs RingCentral
- [dialnote vs Aircall](https://dialnote.com/compare/dialnote-vs-aircall/): Side-by-side pricing and feature comparison: dialnote vs Aircall
- [dialnote vs Dialpad](https://dialnote.com/compare/dialnote-vs-dialpad/): Side-by-side pricing and feature comparison: dialnote vs Dialpad
- [dialnote vs Nextiva](https://dialnote.com/compare/dialnote-vs-nextiva/): Side-by-side pricing and feature comparison: dialnote vs Nextiva
- [dialnote vs Vonage](https://dialnote.com/compare/dialnote-vs-vonage/): Side-by-side pricing and feature comparison: dialnote vs Vonage
- [dialnote vs 8x8](https://dialnote.com/compare/dialnote-vs-8x8/): Side-by-side pricing and feature comparison: dialnote vs 8x8
- [dialnote vs JustCall](https://dialnote.com/compare/dialnote-vs-justcall/): Side-by-side pricing and feature comparison: dialnote vs JustCall
- [dialnote vs Google Voice](https://dialnote.com/compare/dialnote-vs-google-voice/): Side-by-side pricing and feature comparison: dialnote vs Google Voice
- [dialnote vs Grasshopper](https://dialnote.com/compare/dialnote-vs-grasshopper/): Side-by-side pricing and feature comparison: dialnote vs Grasshopper

## Switch to dialnote

- [Port your number](https://dialnote.com/port-phone-number/): Bring your existing business number to dialnote
- [Port from OpenPhone (Quo)](https://dialnote.com/port-phone-number/from-openphone/): Move from OpenPhone (now Quo) to dialnote and keep your number
- [Port from Aircall](https://dialnote.com/port-phone-number/from-aircall/): Move from Aircall to dialnote and keep your number
- [Port from RingCentral](https://dialnote.com/port-phone-number/from-ringcentral/): Move from RingCentral to dialnote and keep your number
- [Port from Nextiva](https://dialnote.com/port-phone-number/from-nextiva/): Move from Nextiva to dialnote and keep your number
- [Port from Dialpad](https://dialnote.com/port-phone-number/from-dialpad/): Move from Dialpad to dialnote and keep your number
- [Port from Grasshopper](https://dialnote.com/port-phone-number/from-grasshopper/): Move from Grasshopper to dialnote and keep your number
- [Port from Vonage](https://dialnote.com/port-phone-number/from-vonage/): Move from Vonage to dialnote and keep your number
- [Port from 8x8](https://dialnote.com/port-phone-number/from-8x8/): Move from 8x8 to dialnote and keep your number

## Blog

- [dialnote blog](https://dialnote.com/en/blog/): Guides on business phone systems, AI receptionists, call handling, and switching providers

## Documentation

Product documentation: setup, AI agents, the phone system, call routing, messaging, integrations, analytics, security, and more.

## Getting Started

- [Overview](https://dialnote.com/docs/getting-started/): Complete guide to getting started with dialnote for call management
- [Quick Start Guide](https://dialnote.com/docs/getting-started/quick-start/): Get up and running with dialnote in minutes
- [Account Setup](https://dialnote.com/docs/getting-started/account-setup/): Set up your dialnote account and configure basic settings
- [Your First Call](https://dialnote.com/docs/getting-started/first-call/): Make your first call with dialnote step by step

## AI Agents

- [Overview](https://dialnote.com/docs/ai-agents/): Build AI voice agents that answer calls, book appointments, transfer to your team, and handle customer inquiries 24/7 in dialnote
- [Creating an Agent](https://dialnote.com/docs/ai-agents/creating-agent/): Step-by-step guide to creating your first AI voice agent in dialnote. Define the greeting, pick a voice, set instructions, and go live.
- [Agent Configuration](https://dialnote.com/docs/ai-agents/configuration/): Configure your AI agent behavior, voice, and response settings
- [Knowledge Bases](https://dialnote.com/docs/ai-agents/knowledge-bases/): Add documents and FAQs to train your AI agent with business-specific information
- [Custom Tools](https://dialnote.com/docs/ai-agents/custom-tools/): Extend your AI agent capabilities with custom tools and integrations
- [Testing & Deployment](https://dialnote.com/docs/ai-agents/testing/): Test your AI agent before going live and deploy with confidence
- [Call Transcription](https://dialnote.com/docs/ai-agents/transcription/): Real-time call transcription and AI summarization in dialnote
- [Call Scoring](https://dialnote.com/docs/ai-agents/call-scoring/): AI-powered call scoring and disposition codes in dialnote
- [Sentiment Analysis](https://dialnote.com/docs/ai-agents/sentiment-analysis/): Automatic sentiment analysis and coaching suggestions in dialnote

## Phone System

- [Overview](https://dialnote.com/docs/phone-system/): Learn how to use dialnote phone system for calling, messaging, and more
- [Phone Numbers](https://dialnote.com/docs/phone-system/phone-numbers/): Get and manage phone numbers for your dialnote account
- [Getting Numbers](https://dialnote.com/docs/phone-system/phone-numbers/getting-numbers/): Purchase local, toll-free, or international phone numbers
- [Number Settings](https://dialnote.com/docs/phone-system/phone-numbers/settings/): Configure call routing, forwarding, and other number settings
- [Caller ID](https://dialnote.com/docs/phone-system/phone-numbers/caller-id/): Set up and manage your outbound caller ID
- [Making Calls](https://dialnote.com/docs/phone-system/making-calls/): Learn how to make outbound calls with dialnote
- [Receiving Calls](https://dialnote.com/docs/phone-system/receiving-calls/): Handle incoming calls and configure call routing
- [Call Recording](https://dialnote.com/docs/phone-system/call-recording/): Record calls for training, compliance, and quality assurance
- [Voicemail](https://dialnote.com/docs/phone-system/voicemail/): Set up voicemail and manage voicemail messages

## Call Routing & IVR

- [Overview](https://dialnote.com/docs/call-routing/): Set up call routing, IVR menus, and call flows in dialnote
- [Visual Call Flow Builder](https://dialnote.com/docs/call-routing/call-flows/): Build custom call flows with the drag-and-drop editor in dialnote
- [IVR Menus](https://dialnote.com/docs/call-routing/ivr/): Create multi-level IVR phone menus with dialnote
- [Ring Groups](https://dialnote.com/docs/call-routing/ring-groups/): Set up ring groups and team-based call routing in dialnote
- [Business Hours Routing](https://dialnote.com/docs/call-routing/business-hours/): Configure time-of-day routing and business hours in dialnote

## Call Queues

- [Overview](https://dialnote.com/docs/call-queues/): Manage call queues and agent routing in dialnote
- [Queue Setup](https://dialnote.com/docs/call-queues/setup/): Create and configure call queues in dialnote
- [Queue Analytics](https://dialnote.com/docs/call-queues/analytics/): Monitor call queue performance and agent metrics in dialnote

## Messaging & SMS

- [Overview](https://dialnote.com/docs/messaging/): Send and receive SMS and MMS messages with dialnote
- [SMS & MMS](https://dialnote.com/docs/messaging/sms/): Send text messages and multimedia from your business number
- [WhatsApp Business](https://dialnote.com/docs/messaging/whatsapp/): WhatsApp Business messaging is coming to dialnote, here is what to expect
- [Auto-Replies & Scheduling](https://dialnote.com/docs/messaging/auto-replies/): Set up automatic replies and schedule messages in dialnote
- [Canned Responses](https://dialnote.com/docs/messaging/canned-responses/): Create quick reply templates for faster messaging in dialnote

## Inbox

- [Overview](https://dialnote.com/docs/inbox/): Manage all your conversations and messages in one unified inbox
- [Conversations](https://dialnote.com/docs/inbox/conversations/): View and manage conversation threads with your contacts
- [Messages & SMS](https://dialnote.com/docs/inbox/messages/): Send and receive SMS messages through your dialnote phone numbers
- [Notes & Comments](https://dialnote.com/docs/inbox/notes/): Add internal notes and comments to conversations for team collaboration
- [Conversation Assignment](https://dialnote.com/docs/inbox/assignment/): Assign conversations to team members for follow-up and accountability

## Contacts

- [Overview](https://dialnote.com/docs/contacts/): Manage your customer contacts and keep track of all interactions
- [Adding Contacts](https://dialnote.com/docs/contacts/adding/): Add new contacts manually or import from your CRM
- [Contact Tags](https://dialnote.com/docs/contacts/tags/): Organize contacts with tags for easy filtering and segmentation
- [Import & Export](https://dialnote.com/docs/contacts/import-export/): Import contacts from CSV or export your contact list

## Team Management

- [Overview](https://dialnote.com/docs/team/): Manage your team members, roles, and permissions in dialnote
- [Inviting Members](https://dialnote.com/docs/team/inviting/): Invite new team members to join your dialnote workspace
- [Roles & Permissions](https://dialnote.com/docs/team/roles/): Configure team member roles and access permissions
- [Team Availability](https://dialnote.com/docs/team/availability/): Set and manage team member availability and working hours

## Analytics

- [Overview](https://dialnote.com/docs/analytics/): Track call performance, team metrics, and AI agent analytics
- [Call Reports](https://dialnote.com/docs/analytics/call-reports/): View detailed call volume, answer rates, and per-agent activity in dialnote
- [Team Performance](https://dialnote.com/docs/analytics/team-performance/): Track individual and team call performance metrics
- [AI Agent Analytics](https://dialnote.com/docs/analytics/ai-agents/): Track AI agent performance, call handling, and conversation outcomes
- [Call Tags & FCR](https://dialnote.com/docs/analytics/disposition-codes/): See why people call, track first-call resolution, and compare AI vs human handling

## Integrations

- [Overview](https://dialnote.com/docs/integrations/): Connect dialnote with your existing tools and workflows
- [API Access](https://dialnote.com/docs/integrations/api/): Create scoped API keys and read-only keys to pull your dialnote call data into your own apps and scripts
- [Webhooks](https://dialnote.com/docs/integrations/webhooks/): Set up a webhook, receive your first call event, and build on it
- [MCP](https://dialnote.com/docs/integrations/mcp/): Connect Claude, Cursor, and other AI assistants to dialnote over MCP with a read-only key—no install
- [CRM](https://dialnote.com/docs/integrations/crm/): Connect dialnote with your CRM to sync contacts and log calls automatically
- [HubSpot](https://dialnote.com/docs/integrations/crm/hubspot/): Connect dialnote with HubSpot to sync contacts and log calls
- [Salesforce](https://dialnote.com/docs/integrations/crm/salesforce/): Connect dialnote with Salesforce for enterprise CRM integration
- [Pipedrive](https://dialnote.com/docs/integrations/crm/pipedrive/): Connect dialnote with Pipedrive to manage sales calls effectively
- [Zoho CRM](https://dialnote.com/docs/integrations/crm/zoho/): Connect Zoho CRM to dialnote for automatic call logging
- [Calendar](https://dialnote.com/docs/integrations/calendar/): Connect calendar apps to sync availability and book meetings
- [Calendly](https://dialnote.com/docs/integrations/calendar/calendly/): Connect Calendly so AI agents can check availability and book meetings on calls
- [Cal.com](https://dialnote.com/docs/integrations/calendar/calcom/): Connect Cal.com so AI agents can check availability and book meetings on calls
- [Communication](https://dialnote.com/docs/integrations/communication/): Connect dialnote with Slack, Microsoft Teams, Zoom, and more
- [Slack](https://dialnote.com/docs/integrations/communication/slack/): Get dialnote call notifications and updates in Slack
- [Microsoft Teams](https://dialnote.com/docs/integrations/communication/microsoft-teams/): Integrate dialnote with Microsoft Teams for call notifications and AI summaries
- [Zoom](https://dialnote.com/docs/integrations/communication/zoom/): Connect Zoom meetings with dialnote
- [Google Workspace](https://dialnote.com/docs/integrations/communication/google-workspace/): Connect dialnote with Google Workspace for call logging, contact sync, and calendar-based routing
- [Helpdesk](https://dialnote.com/docs/integrations/helpdesk/): Connect dialnote with helpdesk platforms like Zendesk and Freshdesk
- [Zendesk](https://dialnote.com/docs/integrations/helpdesk/zendesk/): Connect Zendesk to dialnote for support ticket integration
- [Freshdesk](https://dialnote.com/docs/integrations/helpdesk/freshdesk/): Connect Freshdesk to dialnote for support workflows
- [Zoho Desk](https://dialnote.com/docs/integrations/helpdesk/zoho-desk/): Connect Zoho Desk to dialnote for helpdesk integration
- [Intercom](https://dialnote.com/docs/integrations/helpdesk/intercom/): Connect Intercom to dialnote for customer communication
- [Shopify](https://dialnote.com/docs/integrations/ecommerce/shopify/): Connect Shopify to dialnote for e-commerce call management
- [Gong](https://dialnote.com/docs/integrations/gong/): Connect Gong revenue intelligence with dialnote
- [Make.com](https://dialnote.com/docs/integrations/make/): Automate workflows between dialnote and 2200+ apps with Make
- [n8n](https://dialnote.com/docs/integrations/n8n/): Connect dialnote to n8n for self-hosted workflow automation
- [Zapier](https://dialnote.com/docs/integrations/zapier/): Connect dialnote with thousands of apps through Zapier

## Compliance

- [Overview](https://dialnote.com/docs/compliance/): A2P compliance, brand registration, and regulatory requirements
- [A2P Quickstart](https://dialnote.com/docs/compliance/a2p-quickstart/): The A2P quickstart registers your business for US texting in one form. Answer two questions, pay one fee, and dialnote handles the rest.
- [A2P Registration](https://dialnote.com/docs/compliance/a2p-registration/): How A2P 10DLC registration works in dialnote: brands, campaigns, limits, statuses, attaching numbers, and what to do when carriers reject you.
- [A2P Fees](https://dialnote.com/docs/compliance/a2p-fees/): A2P registration costs $19.50 per campaign registration plus $2.00 a month per approved campaign. See what is free, how you pay, and refund rules.
- [Regulatory Bundles](https://dialnote.com/docs/compliance/regulatory-bundles/): Manage regulatory requirements for phone numbers in dialnote

## Billing & Plans

- [Overview](https://dialnote.com/docs/billing/): Manage your dialnote subscription, plans, and billing
- [Plans & Pricing](https://dialnote.com/docs/billing/plans/): Compare dialnote plans and manage your subscription
- [Wallet & Usage](https://dialnote.com/docs/billing/wallet/): Manage your prepaid wallet and track usage in dialnote

## Security

- [Overview](https://dialnote.com/docs/security/): Secure your dialnote account with 2FA, SSO, and more
- [Two-Factor Auth](https://dialnote.com/docs/security/two-factor/): Set up two-factor authentication for your dialnote account
- [Single Sign-On](https://dialnote.com/docs/security/sso/): Configure SSO with Google, Microsoft, or Apple for dialnote

## Notifications

- [Notifications & Alerts](https://dialnote.com/docs/notifications/): Configure push notifications, email alerts, and preferences in dialnote

## Mobile App

- [Overview](https://dialnote.com/docs/mobile-app/): Complete guide to using the dialnote mobile application
- [iOS Setup](https://dialnote.com/docs/mobile-app/ios-setup/): Download and set up dialnote on your iPhone
- [Android Setup](https://dialnote.com/docs/mobile-app/android-setup/): Download and set up dialnote on your Android device
- [Making Calls](https://dialnote.com/docs/mobile-app/making-calls/): How to make, receive, and manage calls using the dialnote mobile app
- [Notifications](https://dialnote.com/docs/mobile-app/notifications/): Configure and manage push notifications for calls, messages, and alerts in the dialnote mobile app

## API Reference

- [API Reference](https://dialnote.com/docs/api/reference/)

## Troubleshooting

- [Common Issues](https://dialnote.com/docs/troubleshooting/): Common issues and solutions for dialnote users
- [Call Quality](https://dialnote.com/docs/troubleshooting/call-quality/): Troubleshoot audio quality, latency, and connection problems
- [Network Setup](https://dialnote.com/docs/troubleshooting/network-setup/): Configure your network for optimal call quality
- [Contact Support](https://dialnote.com/docs/troubleshooting/contact/): Get help with dialnote - support contact options, escalation procedures, and how to get the fastest resolution